At Closetbybiara, we strive to ensure that you are completely satisfied with your purchase. If you are not entirely happy with your item, please review our return and refund policy below.

Return Policy

• Eligibility: Items must be returned within 30 days of the purchase date.
• Condition: Items must be unused, in the same condition that you received them, and in their original packaging.
• Video Clarification: To initiate a return, please provide a video demonstrating the issue with the item. This helps us process your return more efficiently.
  • Send the video to closetbybiara@gmail.com with your order number and a brief description of the issue.

Return Process

1. Submit Video: Email your return request along with the video clarification to closetbybiara@gmail.com.
2. Review: Our team will review your video within 2 business days.
3. Return Approval: Once approved, you will receive instructions on how to return the item to us.

Refund Policy

• Processing Time: After we receive and inspect your return, we will process your refund within 24 hours.
• Refund Method: Refunds will be issued to the original payment method. Depending on your payment provider, it may take additional time for the refund to appear in your account.

Non-Returnable Items

• Certain items, such as gift cards and sale items, are not eligible for return or refund.

Contact Us

• If you have any questions about our return and refund policy, please contact our customer service team at closetbybiara@gmail.com or 9713032010. We are here to assist you!

Thank you for shopping with Closetbybiara. We appreciate your business and are here to ensure your satisfaction.